Terms of use

1. Acceptance of terms

Welcome to the Qihe Biotech website (hereinafter "this Website"). By using this Website you agree to comply with these Terms of Use. If you disagree with any part of these terms, please stop using this Website. We reserve the right to modify these terms at any time; revised terms take effect immediately upon publication on this page.

2. Permitted use

You agree not to:

• Use this Website for any unlawful purpose.
• Interfere with or disrupt the normal operation of this Website.
• Access the back-end systems of this Website without authorization.
• Use automated tools (e.g., web crawlers) to scrape Website content in bulk.
• Upload or distribute malware, viruses or other harmful code.

3. Intellectual property

All content on this Website (including but not limited to text, images, logos, product descriptions and technical materials) is protected by intellectual-property laws. Without written permission from Qihe Biotech, you may not reproduce, modify, distribute or use such content for commercial purposes. Qihe Biotech and related marks are trademarks of this company.

4. Product information

We strive to ensure the accuracy of product information on this Website but do not guarantee that all information is error-free. Product images are for reference only; actual products may differ slightly. Regarding product suitability, users are advised to validate based on their own experimental requirements. Technical materials and data on this Website are for research reference only.

5. Orders and payment

• Orders submitted through this Website become valid only after our confirmation.
• Product prices are based on the price confirmed at the time of order; we reserve the right to adjust prices.
• Payment is made by corporate bank transfer: after you submit an order we will contact you to confirm it and provide our bank account details, and ship once payment is received.
• We reserve the right to cancel any order and will promptly notify the relevant user.

6. Shipping and returns

For shipping policy and returns/exchanges terms, please refer to the dedicatedShipping & Returnspage. In general, we ship within 1–2 business days after order confirmation. Returns and exchanges must be requested within 7 days of product receipt.

7. Disclaimer

This Website and its content are provided "as is" without any express or implied warranties. Qihe Biotech shall not be liable for any direct, indirect or incidental losses arising from the use of this Website or its products, except as required by law. We are not responsible for the content of third-party linked websites.

8. Governing law

These terms are governed by the laws of the People's Republic of China. Any disputes arising from these terms shall first be resolved through friendly negotiation; failing that, the dispute shall be submitted to the competent people's court at the location of our company.

9. Contact us

If you have any questions about these Terms of Use, please contact us: